How we handle
your information.

Introduction

ELYARA and MedVital Ventures respect your privacy. This Privacy Policy applies to myelyara.com and to visitors who interact with our website through product pages, resources, contact forms, business inquiries, and advertising campaigns, including Meta, Facebook, and Instagram ads. We use the information we collect to respond to inquiries, support clinic and distributor relationships, share requested product information, improve our website, and maintain a secure digital experience.

Who We Are

ELYARA is operated by MedVital Ventures. Our website provides information about regenerative aesthetic products, clinical education, product resources, physician partnerships, distributor opportunities, and clinic support. Our registered contact details for privacy and website inquiries are listed at the end of this policy.

Information We Collect

We collect information that you choose to provide and limited technical information that helps the website work properly. We aim to limit collection to information that is relevant to your relationship with ELYARA.

• Contact form information, such as first name, last name, email address, phone number, clinic or organization, selected interests, message content, and the page or source URL connected with the inquiry.
• Website and analytics information, such as browser type, device information, IP address, approximate location, pages visited, referral source, campaign parameters, and analytics or tag events.
• Communication information, such as follow-up emails, calls, or messages related to a product, partnership, education, distribution, or clinical support inquiry.

Please submit only the information needed for your inquiry.

How We Use Information

We use personal information to respond to product, partnership, distributor, education, and clinical support inquiries; share requested product or clinical resources; manage business relationships; improve website performance; measure campaign effectiveness; prevent spam, misuse, or security issues; and comply with applicable legal, regulatory, or compliance obligations.

Health And Medical Information

myelyara.com is not a patient portal, emergency service, telemedicine service, or platform for medical diagnosis or treatment. Our public forms should not be used to submit patient records, diagnosis details, prescriptions, treatment photographs, confidential medical histories, or emergency requests. If you voluntarily include sensitive or health-related information in a message, we will use it only to respond to or route your inquiry appropriately, subject to applicable law and our operational needs.

Cookies, Analytics, And Advertising

Our website uses Google Tag Manager and may use analytics or advertising technologies to understand website performance, measure campaign effectiveness, and improve the visitor experience. Visitors may reach our site from Meta, Facebook, Instagram, search, referral links, or other campaigns. Advertising and analytics data may help us understand which pages were visited, which campaigns generated inquiries, and how to improve relevant follow-up. You can control many cookie and tracking preferences through your browser settings or platform-level advertising settings.

How We Share Information

We may share information with internal ELYARA or MedVital Ventures teams and trusted service providers who help operate the website, process forms, host content, provide analytics, manage communications, support marketing operations, maintain security, or assist with legal and compliance matters. We may also share information where required by law, regulation, legal process, or a valid government request. ELYARA does not sell personal information.

Retention And Security

We retain information only for as long as reasonably necessary for inquiry handling, relationship management, compliance, audit, security, and legitimate business purposes. We use reasonable technical and organizational safeguards designed to protect personal information. However, no website, email, form, or online transmission can be guaranteed to be completely secure.

Your Choices And Rights

You may contact us to request access, correction, updating, deletion, or withdrawal of consent for personal information you have provided to us. Requests can be sent to support@myelyara.com. We will review and respond to requests in accordance with applicable law. Some requests may be subject to legal, compliance, security, or operational retention requirements.

Children

This website is intended for adults, medical professionals, clinic representatives, distributors, and business partners. ELYARA does not knowingly collect personal information from children. Advertising for aesthetic or cosmetic products and procedures should be directed to adults aged 18 and above.

Third-Party Links

Our website may link to third-party platforms, resources, PDFs, form processors, content delivery networks, analytics tools, advertising platforms, or partner websites. Those third parties may have their own privacy notices and practices. We are not responsible for the privacy practices of websites or services that we do not control.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, tools, services, legal obligations, or business practices. The updated version will be posted on this page with a revised last updated date.

Contact

For privacy questions, requests, or grievances, please contact us using the details below.